De-escalation Techniques: The Gentle Art of Persuasion
Posted OnApril 30, 2026 bySESSION DESCRIPTION This session will demystify the practices of “Verbal Judo,” a gentle yet powerful method of persuasion that will help you avoid, resolve, and manage potential conflict when interfacing with your audience and community members during your concert series. Verbal Judo teaches us how to listen and speak more effectively, engaging people through empathy…Read More…