Session Description Participants learned how to enhance their team’s security awareness through tips and techniques to identify and report suspicious behavior through the ‘the power of hello.’ This session provided strategies for managing challenging situations and/or disruptive attendees. Topics discussed included how to safely de-escalate or disengage during a confrontation through active listening and empathy,…Read More…

Session Description The Part I Forum provided an opportunity to reflect on the learnings from the first four sessions in the Public Safety & Security Training Series and to submit questions and topics for further exploration.   Resources Session Presentation (PDF) Session RecordingRead More…

Session Description Effective event communications and decision-making protocols play a critical role in ensuring the success and safety of your concert series events during both routine operations and in an incident or emergency. During this session, Peter provided practical tips on how to map an event C3 ecosystem and align it to stakeholder communications, followed…Read More…

Session Description The training series kicked off with an introduction to the theory and practice of event risk management—the foundation for planning and delivering safe and successful concerts. Building upon the key risks identified during the findings presented at the National Convening presentation, Peter discussed the steps to develop an event risk register (template provided)…Read More…